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Fulfillment Policy

Welcome to Reach Locally! We value transparency and are committed to providing our customers with clear information about our services, pricing, and policies. Below, you will find details about our fulfillment, refund, cancellation, and customer support policies.

Refund Policy

  • No Refunds: We do not offer refunds for our services as they are digital services.
  • Month-to-Month Contracts: Our services operate on a monthly subscription basis, with flexibility to cancel as outlined below.
  • Cancellation Window: You may cancel your subscription up to 10 days before your next invoice is due.

Shipping/Delivery Policy

  • Digital Services Only: Reach Locally provides digital marketing services. No physical shipping is required.
  • International Availability: Our services are available to clients worldwide.

Return Policy

  • No Returns: As our services are digital in nature, returns are not applicable.

Cancellation Policy

  • Cancellation Process: You may cancel your subscription by emailing your account representative at their official company email.
  • No Fees for Cancellation: No fees will be applied for cancellations.
  • Notice Period: Cancellations must be requested at least 10 days prior to your next invoice date to avoid being charged for the subsequent billing period.

Pricing and Currency

  • Currency: All prices are listed in U.S. Dollars (USD).
  • Dynamic Pricing: Pricing varies based on industry, location, and the scope of services required. Please contact us for a personalized quote.

Customer Service Contact

  • Contact Methods: You can reach us via email at sales @ reachlocally.co.
  • Support Hours: Our team is available Monday through Friday from 9:00 AM to 5:00 PM (excluding major holidays).
  • International Support: We offer the same contact methods for both domestic and international clients.

Service Descriptions

We offer professional marketing services tailored to help local businesses grow. Our services include but are not limited to:

  • Search Engine Optimization (SEO): Improve your website’s visibility and ranking on search engines.
  • Google Maps SEO: Optimize your business listing for better local search results.
  • Review Gathering & Reputation Management: Strengthen your online reputation by collecting and managing customer feedback.
  • Pay-Per-Click Advertising (PPC): Drive targeted traffic with custom ad campaigns.
  • Remarketing: Re-engage customers through tailored digital advertising.